FAQ

Yes, KuSui’s water complies with the water quality standards.
*Water quality standard items and standard values (51 items) and the complementary items for water quality management (PFOS, PFOA) set by the Water Supply Act
*Standard values for mineral water (sterilized and sterilized) (47 items and tin) set by the Food Sanitation Act
*Public health center water quality standards of the Arab Republic of Egypt
It is safe to drink for everyone from babies to the elderly.

The water molecules in the air are liquefied using an original water production system that pursues efficiency, and the water filter and silver ion unit, with optimized specifications achieved after repeated tests, are managed using the KuSui program.

Currently, we sell KuSui directly to customers. Please feel free to contact us.

KuSui can be installed indoors where there is a power source.
Temperature: 10 to 32°C, recommended absolute humidity: 7 g/m3 and higher.
KuSui can be installed even in places without water supply piping.
KuSui cannot be installed in a place filled with cigarette smoke, oil mist, spray or smoke of repellents, organic solvents, etc.

We will fix the date of installation, etc. after consulting with the customer.
The installation itself is completed by moving KuSui with casters attached to the unit, and turning on the switch after connecting the power.

Consumables are one silver ion unit (to be replaced every five years), one air filter (to be replaced every 12 months), and two water filters (to be replaced every 6 to 12 months).
Power consumption is approximately 10 W at standby, approximately 500 W at water production, and approximately 100 W for cooling water.
*It is about the same as a 450 liter refrigerator for home use.

You can try KuSui at our showroom (Aoyama, Minato-ku, Tokyo). Please contact us in advance using the inquiry form.

Operating noise levels are 58dB or less at water production with airflow set to LOW and 49dB or less at standby.
The operating noise is generated by the rotation of the compressor and fan, and the noise from the fan can be suppressed by adjusting the rotating speed.

The warranty period is one (1) year (12 months) from the date of purchase.
KuSui is designed to be used for a long period of time with proper maintenance.
*It depends on the environment and use situation.

With a temperature of 27°C, a relative humidity of 60%, and an absolute humidity of 15.5 g/m3, it can produce 20 liters of water per day.
When the maximum capacity is reached, water production automatically stops, and water is produced again after use.
The indicator LEDs on the front of the product show the approximate amount of water.

KuSui is used by a wide range of people, for example, in offices, local facilities, hospitals, schools, on campgrounds, and at homes.
Please see case studies on the news page.

If you need support, please visit our support page or contact us.

KuSui is designed to be used in a wide range of countries and environments. For overseas use, please contact us directly.

Yes, even after a disaster blackout, if the power supply is secured, the program forcibly circulates the water in KuSui, and even if the water quality is deteriorating, it is designed to supply safe water when it can be used.
*Do not use KuSui in an environment filled with smoke due to fire, etc.

Please contact your sales agent for the purchase of filters and maintenance.

You can replace the air filter and water filters by yourself.
Replacing the silver ion unit every five years requires a special tool. Please contact your sales agent for a replacement.

KuSui supplies safe water at any time as long as the power is on.
When you turn off the power and leave KuSui for a long period of time, please drain all the water inside the unit and wash the lower tank.
*Do not open the upper tank for hygiene reasons.

Our ideas started when we saw children who lived in an environment where they had no choice but to drink contaminated water. That was heartbreaking.

Yes, you can see the product in our showroom.

If you have any questions about media coverage or interviews, please contact us here.。