Contact usProduct Error Indication List

STEP.1
First, check the indicator LED panel.
STEP.2
If the red LED is blinking on the indicator LED panel, refer to the status display panel on the back of the unit.
Click here for other status.

Status display panel on the back of the unit (LED)

Status
It is time to replace the air filter (1 unit) and water filters (2 units).
Comment

Replace the filters and process a reset operation.

How to reset the unit
(1) Use RESET button to select FIL. (Red LED turns on.)
(2) After selecting FIL, hold down RESET button for two seconds.
(3) After the unit is reset, the red LED turns off.

Status
You need to replace the silver ion unit.
Comment

Please contact your sales agent.
The staff who has replaced the silver ion unit must reset the unit.

How to reset the unit
(1) Use RESET button to select AG. (Red LED turns on.)
(2) After selecting AG, hold down RESET button for two seconds.
(3) After the unit is reset, the red LED turns off.

Status
The tank is full.
Status
The tank is half full.
Status
The amount of water is running low.
Status
The tank is empty.
Status
The water is being produced.
Comment

If you want to stop the water production, hold down FORCE STOP button for five seconds.
The LED blinks green while the operation stops.
*Hold down FORCE STOP button for five seconds to start the water production again.
It is set to remain stopped for six hours as default.

Status
The unit is in the process of defrosting.

Status display panel on the back of the unit (error code)

Status
Water leakage
Comment
Please contact your sales agent.
If you have any questions, please contact us here.
Status
The concentration of silver ions in the cold water tank is insufficient.
Comment
Please contact your sales agent.
If you have any questions, please contact us here.
Status
The water production fan is not rotating sufficiently.
Comment
Please contact your sales agent.
If you have any questions, please contact us here.
Status
The compressor is overloaded.
Comment
Please contact your sales agent.
If you have any questions, please contact us here.
Status
100 VAC overvoltage
Comment
Please contact your sales agent.
If you have any questions, please contact us here.
Status
The water production part is frozen.
Comment
Please contact your sales agent.
If you have any questions, please contact us here.

Normal display and mode description